Consumer Information Page
As a consumer you are responsible for:
Recruiting, interviewing, screening, selecting, training, scheduling and supervising the Personal Assistants of your choice.Terminating Personal Assistants if necessary.Hire enough PA(s) for back-up coverage to ensure coverage at all times. Back-ups must be authorized to work with WNYILP prior to providing services.Obtain at least one (1) previous employment reference and one (1) personal reference.Signing a Personal Assistant Agreement with your PA(s) clearly outlining their required duties.Scheduling their PA(s) to meet their needs within the framework of their care plan, within the authorized hours established by Erie County Department of Social Services, PCA Unit.Ensure their PA(s) meet with a CDPAP staff person to complete all necessary employment paperwork and to receive an official start date.Western New York Independent Living Project, Inc. staff and facilities are available to assist in resolving issues or concerns that are unable to be resolved between Participants and their Personal Care Aides.For more information on anything on this page, please contact the Taking Control Coordinator at 836-0822 ext. 151.
