Transportation Department

for
WNY Independent Living (WNYIL)

W N Y I L P Wheel Chair Van number 21 Picture


1. PTP - The Peer Transportation Program

People who receive mental health services and who live in Erie County may be eligible for rides to work at no cost.
Van service and/or bus passes may be provided for:

  • Getting to and from work.
  • Getting to and from work-related activities such as job interviews, physicals, vocational programs, etc.
    • Call Intake at 836-0822, ext. 126 to apply.
    This program is funded by the Erie County Department of Mental Health.



    2. FSS - Family Support Services

    People with a developmental disability who live with a member of their own family in Erie or Niagara Counties may be eligible for rides at no cost.

    The FSS program provides occasional van trips to consumers and their family members to go anywhere, including doctor's appointments, shopping, etc.

    Call the Transportation Dept. at 836-0822, ext. 183 for more information and/or to sign up for the FSS program.
    This program is funded by the New York State OMRDD.

    3. Getting There

    Consumers with a developmental disability, who live independently in Erie County, may be eligible for occasional transportation services to social and recreational activities:

  • Van service at no cost
  • Free bus passes
  • Money-back for bus fare and/or mileage
    • Call the Transportation Dept. at 836-0822, ext. 183 for intake and/or information.
    The Getting There program is funded by the Erie County Department of Mental Health and the New York State OMRDD.

    4.Fee-for-Service

    For people who do not qualify for one of the grant programs, transportation may be provided for a fee.

    The fee is $12.00 each way plus 50 cents per mile from your pick-up to your destination.

    Call 836-0822, ext. 150 at least a week in advance to schedule your ride.



    Picture of Car from W N Y I L P Transportation Department

    Guidelines & Policies

  • All trips must be scheduled at least one week in advance. Work schedules and job interviews will be given special consideration.
  • All van service is based on availability. Schedules are made on a first-come, first-served basis, in order of priority under each program.
  • Confirm pick-up time by calling 836-0822, ext. 6 after 5:00 PM the day before the trip.
  • To cancel your ride Monday through Friday, call 836-0822, ext. 304 ASAP. On weekends, call 440-7122.
  • Anyone that cancels three (3) times without calling in advance will no longer receive transportation. A written notice will be sent to inform the consumer of the loss of transportation privileges.
  • Van drivers are required to wait ten (10) minutes from the scheduled pickup time.
  • Drivers may not help anyone up or down stairs. Please have an aide to help you if you need assistance.
  • All children under age 8 must be accompanied by an adult; children under age 5 must be in a car seat.

    • As ILC Transportation Department resources are limited, people are asked to be flexible with pick-up and drop-off times. We will do our best to accommodate all scheduling requests.

    The van and vehicle service is available:

    7:30 AM to 10:30 PM
    7 Days a Week
    Some holidays off



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    Western New York Independent Living, Inc.
    3108 Main Street
    Buffalo, NY 14214

    716 836 0822 (Voice and TDD)
    716 835 3967 (Fax)
    Contact: info@wnyilp.org